Privacy Policy

Last updated: 15/06/2024

Introduction

Welcome to The Silver Sea. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and make a purchase from us.

Information We Collect

Personal Information: When you visit the Site, we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address and payment information. We refer to this information as "Order Information."

Device Information:

  • We collect Device Information using the following technologies:
    • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
    • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

At Silver Sea, your privacy is our priority. We want you to feel confident that your personal information is safe with us. Here’s how we handle and share your data responsibly:

  1. With Trusted Partners:
    • Shopify: We use Shopify to power our online store. They are committed to protecting your information. You can learn more about Shopify’s privacy practices here.
    • Google Analytics: To understand how you and other customers use our Site, we use Google Analytics. This helps us improve your shopping experience. You can read about Google’s privacy practices here. If you prefer, you can opt-out of Google Analytics here                 
  2. For Legal and Safety Reasons:
    • Compliance: We may need to share your information to comply with legal obligations, such as responding to subpoenas, court orders, or other lawful requests.
    • Protection: Sharing your information may also be necessary to protect our rights, your safety, and the safety of others.

Rest assured, we only share the minimum amount of information necessary, and only with partners who are equally committed to your privacy and data security. We do not sell your personal information to third parties.

Your trust is important to us, and we are committed to ensuring your data is handled with the utmost care.

Behavioral Advertising

At Silver Sea, we strive to provide you with the best shopping experience possible. One way we do this is by using your Personal Information to show you advertisements and marketing messages that are relevant to you.

How It Works

We use your browsing and purchasing information to understand your preferences and interests. This helps us create personalized ads that we think you'll find valuable.

Your Rights

If you are a resident of India, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information provided below.

We process your information to fulfill our contractual obligations to you (for example, if you make an order through the Site) or to pursue our legitimate business interests, as outlined above. Your information will be securely stored and may be transferred outside of India, including to countries like Canada and the United States, where we ensure your data receives the same level of protection.

Data Retention

When you place an order through the Site, we will keep your Order Information for our records unless and until you request us to delete this information. This helps us provide better customer service and fulfill any legal obligations.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail.

- The Silver Sea